We offer free shipping on all USA and Canada orders over $40 USD. We ship WORLDWIDE! For other international countries, free shipping is available on purchases over $100 USD.

Please allow 2-5 business days for order processing and handling before your order is shipped out. For Canada orders, please allow up to 5 additional business days for shipping. For USA orders, please allow up to 7 additional business days for shipping. For international orders, please allow up to 10 additional business days for shipping. Note that we aim to exceed these timeframes significantly, but many aspects of shipping are out of our control.

WE ARE NOT RESPONSIBLE FOR THE FOLLOWING SHIPPING CONCERNS:

• Mistakes made by the customer in their shipping information. If you provide us with the wrong address or forget to include any necessary address information, including but not limited to an apartment/condo number, the customer is responsible for paying for a new shipping label to re-ship the product.
• Stolen packages. It is the customer's responsibility to provide a shipping address that can safely receive orders.
• Declined customs/duties charges. Dew will not cover the cost of customs, duties or taxes for any orders.
• Packages delivered in error to a neighbor. It is the customer's responsibility to communicate with their neighbors and retrieve any packages delivered there accidently.

IF YOUR ORDER IS DECLINED/RETURNED TO SENDER FOR ANY REASON:

• The customer will be responsible for paying for a new shipping label to have the order shipped again.
• If you decide to abandon your order for any reason and it is returned to us, your order will be refunded, however a 25% restocking fee will be applied, as well as a $15 USD shipping charge for the original label if your original order received free shipping.

WE DO NOT SHIP TO PO BOXES!

• Dew of the Gods uses UPS as our shipping provider. UPS does NOT ship to PO Boxes. If you place an order with a PO Box address, we are not responsible for any costs associated with re-routing or re-sending your order. YOUR ORDER *WILL* BE RETURNED TO US, YOU WILL *NOT* RECEIVE IT IF YOU USE A PO BOX. Once we receive your order back to us, we will provide you with an alternative shipping option. You will need to pay for a new shipping label. If you decline, we will cancel your order and will apply a 25% fee to cover the original shipping cost of the first delivery attempt. DO NOT USE A PO BOX!